Chlamydia Posting Ordering Terms and Conditions
1. About this Service
By requesting a chlamydia postal testing kit through our website, you are registering to use our testing service. This service allows you to receive a test kit by post, collect your sample at home, and return it to us for laboratory testing.
2. Eligibility
- You confirm that you are eligible to use this service under applicable laws and regulations.
- Where required by law, you confirm that you are of an appropriate age to consent to testing or have the necessary consent in place.
- This service is intended for screening purposes only and may not be suitable for everyone.
3. Registration and Account Creation
When you request a postal testing kit:
- You will be registered on our system as a service user.
- You must provide accurate and up-to-date contact and personal information.
- You are responsible for keeping your details correct so we can contact you about your test.
4. Use of the Postal Testing Kit
- The test kit must be used and returned according to the instructions provided.
- You agree to return the kit within the recommended timeframe.
- We are not responsible for delays or lost samples once they have been posted back to us.
5. Reminders and Contact
If your kit is not returned within a reasonable period:
- We may contact you using the details you provided (e.g. SMS, email, or phone) to remind you to return the kit.
- These reminders are part of the service and help ensure timely testing and results.
6. Test Results
- Results will be communicated to you using the contact method(s) described in our service information.
- If your result requires follow-up, you may be contacted with further advice or referral options.
- A postal test does not replace medical consultation where symptoms are present.
7. Confidentiality and Data Protection
- We take your privacy seriously and handle your personal and health information in accordance with applicable data protection laws.
- Your information will only be used to provide this service, contact you about your test, and meet legal or public health obligations.
- Further details can be found in our Privacy Notice.
8. Limitations of the Service
- This service only tests for chlamydia and does not screen for other infections.
- No test is 100% accurate, and results should be interpreted in line with the information provided.
- If you have symptoms, concerns, or believe you may need urgent care, you should seek medical advice separately.
9. Changes to the Service or Terms
We may update these Terms and Conditions from time to time. The version in force at the time you request your kit will apply.
10. Contact Us
If you have questions about the service, your test, or these Terms and Conditions, please contact us using the details provided on our website.